Senior Operations Manager

Senior Operations Manager

Location: Manchester
Salary: £70,000 + Bonus + Excellent Benefits
Full-Time | Permanent

The brief is...we are looking for “best in class”!

Key Responsibilities:

• Lead a large multi disciplined on site team.

• Deliver operational excellence, customer satisfaction and commercial targets.

• Be the senior point of contact for stakeholders including investors, internal stakeholders & partners.

• Create and maintain a culture of high performance and continuous improvement.

• Work closely with sales, marketing & leasing teams to ensure occupancy and revenue success.

• Interpret performance data and implement strategies to enhance resident experience and retention.

• Represent the portfolio externally and internally as a trusted leader and brand ambassador.

You’ll Be:

• A confident, credible multi-site leader with experience in BTR, PBSA, residential, serviced office or retails sectors?

• Time served Manager with 5 years + experience in a management role.

• Exceptionally leadership with a proven track record of team development.

• Commercially minded with experience managing budgets, KPIs and P&L performance.

• Strategic approach & hands-on when needed, a problem solver!

• Obsessed with quality, compliance and service delivery.

This is a rare opportunity to step into a high-impact role, we are seeking best in class and welcome applications from talented individuals looking for an exceptional role.

Synced are acting as the retained partner and will treat all applications and conversations in the strictest of confidence.