Leasing Manager

​Leasing Manager

Manchester

​Are you a seasoned Senior Leasing Associate looking for your first Management post?

This is it....!

Key Responsibilities

• Lead the end-to-end lettings journey from enquiry and viewings through to application and move-in in conjunction with the central team.

• Collaborate with the Finance, Asset and site teams to agree rental levels and optimise occupancy.

• Deliver high-quality in-person and virtual viewings, and ensure all enquiries and leads are followed up promptly.

• Monitor lease renewals, ensuring full compliance with legal and business requirements.

• Develop strategies to drive resident retention and deliver an exceptional living experience.

• Uphold brand values, Propertymark best practices, and the highest standards of communication.

• Proactively manage and resolve any escalated customer complaints relating to the leasing journey.

• Inspire and manage a small team through coaching, one-to-ones, and performance reviews.

• Lead from the front in creating a culture of customer excellence.

• Develop and deliver a diverse calendar of resident events and community initiatives, working closely with marketing and local partners.

• Support community engagement by encouraging resident feedback and platform engagement

Key Responsibilities

• Proven experience in residential leasing / lettings, ideally within a BTR environment

• ​Exposure leadership skills with the ability to coach, mentor, and motivate a team

• Confident using leasing/property management systems and analysing market data

• Excellent communication, organisation, and customer service skills

• A commercially minded, resident-focused approach

• Experience in developing marketing strategies, setting rents, and using insights to drive decision-making

This is a brilliant opportunity for someone looking to take ownership of a high-profile scheme, make a tangible impact on resident experience, and be part of a growing and supportive team in the BTR sector.

If you’re ready to make a real impact, we’d love to hear from you.

Synced is acting as an external talent partner.