Synced are representing a BTR client looking to find a talented Leasing Associate to join their impressive site in central Birmingham.
Outline responsibility will be to manage lettings (new sales, lease up and retention), leasing cycles, tenancy & documentation management, marketing planning (alongside central services), revenue maximisation and resident satisfaction throughout the tenancy.
Key criteria for this role:
Strong sales, leasing or lettings experience in ideally BTR or PBSA/wider property sector.
Excellent leasing knowledge to include sales, marketing, re-bookers.
Amazing sales, customer service and customer satisfaction experience.
Attention to detail, organised and excellent time management skills.
Overview of the role:
Working closely with the leadership team on site, regional operations and central marketing, you will be responsible for overseeing the following:
Delivery of exceptional tenancy experience from first impression to lease agreement and beyond
Sales performance - hitting agreed tenancy, revenue, conversion and retention targets
On site marketing management
Site tours and show rounds - tenancy, groups
Enquire management - emails, webchat etc
Documentation & Data management
Exceptional management of all stakeholders surrounding a leasing cycle
Event management
To be considered for and be successful in this role you will need to be:
100% confident in your sales conversion abilities
Strong demonstrable BTR/Resi leasing / lettings experience
Outstanding customer services centric experience
Organised, a strong team player, self-motivated and great under pressure.
Synced is acting as an external talent partner.