Assistant Manager - Residential Living

We are keen to speak to...people from the living, accommodation, serviced offices, hospitality, retail or leisure sectors to include PBSA, BTR, Residential, hotels/hostels, Co-living, Coworking, events sectors or any sector where face to face customer experience/excellence is everything!

You may already be an Assistant Manager or Team Leader looking for a new challenge or a customer service professional looking for your first step into a managerial role.

In addition you need to be...

Warm & friendly, approachable, professional and have an incredible, never ending passion for customer service/journey…

In this role you would be responsible for building communities within the building and locally, hosting events and being the first contact for all residents and the onsite team.

Outline duties and responsibilities:

• Assist in leading, motivating and developing a small onsite team

• Customer service & customer journey

• Events management - managing the ideas and running of events.

• Resident care, engagement and satisfaction

• Management of Social media channels for the building

• Sales & Marketing - Site visits, tours and events

• Building management - Compliance, H&S and coordination of maintenance requests

• Building administration & Coordination e.g. tenancy, lease, contractor liaison

• Drive the highest rates of retention and community engagement

This is a great opportunity for someone who is looking to develop their career within an expanding company with big plans in the living sector.